SUMMARY OF QUALIFICATIONS SINCE 1988

• computer experience starting with DOS and less powerful desktop publishing and bookkeeping software.
• bookkeeping including financial statements and multiple integrated companies.
• writing and design including ISO work procedures, web design, and marketing.
• office administrator and accounts receivable collections
• creative writing: poetry, greeting cards, eulogies, inspirational and on request
• technical & instructional writing: operating procedures, pocket guides
• informational writing: newsletters, web content, articles, blogging

PROFESSIONAL EXPERIENCE

Writing & Design:

• Animated gifs
• Complex work order descriptions into 3 basic components for warranty
• Cross reference filing systems for integrated departments, i.e., sales, parts, office
• Daily travel log for website to increase shareholders and shareholder interest
• Direct marketing material for target audiences
• File saving and distribution for multiple uses and software applications
• Graphics in high-end raster/vector imaging software
• ISO work procedures
• Letters of appeal and collection
• News releases and letters to shareholder
• Page layout with categories, sections, and subjects
• Promotional flyers, magazine articles, announcements
• Step-by-step work procedures for training
• Technical data into layman’s terms
• Transparencies from graphics for layering
• Window painting using the grid method of resizing images

Specialized Publication & Design (infoflip format):

• Adapt client data from miscellaneous files, brochures, tables, web sites to infoflip format
• Convert image and graphic files from supplied or miscellaneous format to print format
• Inside & outside cover design
• Liaise with clients and discern their requirements for their audience
• Organize page layout, bulleting, and hypertext linking
• Provide writing/imaging technical support

Bookkeeping:

• E-file 100s of claims at tax season
• Financials for reporting periods to BCSC & USSEC
• Industries: computer sales & service, construction, fabrication, industrial scales, logging, non-profit, public mining, plumbing, restaurant supply, towing
• Mediate between accountants and clients
• Multiple integrated companies, including US
• New company set up, including various bookkeeping software and manual bookkeeping
• Payroll, PST & GST remittance, including audit

Other Skills:

• Accounts Receivable and collections
• Catalogue and ship parts for warranty
• Convert infoflips to web pages
• Create demographic databases for marketing
• Create and maintain informative web presence
• Design job management systems
• Head waitress
• Install and set up new software, including coaching and training of staff
• Inventory control
• Invoicing, including detailed descriptions
• Maintain and submit pre-authorized payment database
• Maintain mailing list database
• Self-employment: bookkeeping, pressure washing
• Track stock portfolio and analyze computer data for capital gains

Demonstrated Skills & Abilities:

• Assisted in increasing public company shares from 0.06/share to 0.78/share in one year through effective marketing, communication, and teamwork.
• Recovered 10s of $1,000 from overdue Accounts Receivable through effective communication.
• Promoted successful special public event while bringing together community involvement.
• Set-up highly organized office systems and procedures for 8 companies including software.

EDUCATION & TRAINING

Int’l Human Rights Law: Prospects & Challenges (2014) Duke University
Songwriting (2014) Berklee College of Music
Creative, Serious and Playful Science of Android Apps (2014) University of Illinois at Urbana-Champaign
Democratic Development (2014) Stanford University
Civil Disobedience Direct Action Workshop (2013) Mid-Island Council of Canadians
Certified Life Coach (2013) American University of NLP

• NLP Master Practitioner Certification, American University of NLP (2013)
• NLP Practitioner Certification, American University of NLP (2012)
• Self Employment Program, Community Futures, Nanaimo, BC (2006)
• Independent Employment Program, Community Futures, Nanaimo,BC (2001)
• Scuba diving (1999)
• Basic Security Training, The Commissionaires, Nanaimo,BC (1999)
• Speak with Confidence, Malaspina College, Nanaimo,BC (1994)
• Auxiliary/Reserve Constable, Police Services Branch, Nanaimo,BC (1991) (including firearms)
• Fashion Modeling, Charles Stuart Agency, Nanaimo,BC (1990)
• DOS Basic & Advanced (1989)
• Basic pilot training: 10 hours logged flight time (1987)
• Basic automotive training: gas jockey and mechanic’s helper (1975)
• Grade 11+ Academic-Technical Program, Correlieu Senior Secondary, Quesnel,BC (1973)

WORK HISTORY

• Cool Tech Writing & Design,Nanaimo (2007-present)
  • Owner
• Flip Productions Ltd, Nanaimo (2002-2006)
  • Technical Writer, Graphic Designer, Webmaster
• Nanaimo Dive Association, Nanaimo (2000-01)
  • Office Manager
• TheCommissionaires, Nanaimo (1999-01)
  • Security Guard
• Joyce A. Smith & Associates, Nanaimo (1999-00)
  • Bookkeeper
• Nu-Dawn Resources Ltd Nanaimo, BC
  • Office Manager
• Hub City Springs Ltd, Nanaimo (1993-94)
  • Office Manager
• Island Mack Trucks Ltd, Nanaimo, BC (1990-93)
  • Warranty Administrator
• Hennessy Equipment Rental Ltd, Nanaimo BC (1988-89)
  • Office Manager
• Little Lumber Restaurant Nanaimo, BC (1986-88)
  • Head Waitress (Best Waitress Award)
• Coast Power Wash, Nanaimo, BC (1984-85)
  • Owner/Partner

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